Privacy Statement
Effective Date: 31st March 2026
Saltwater and Sun (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We may collect the following types of personal information:
-
Name and contact details (email address, phone number)
-
Billing and payment information
-
Shipping and delivery details
-
Purchase history
-
Website usage data (via cookies and analytics tools)
-
Any information you provide through enquiries, forms, or customer support
2. How We Collect Information
We collect personal information when you:
-
Make a purchase through our website
-
Subscribe to our mailing list
-
Contact us via email or social media
-
Participate in promotions, surveys, or events
-
Browse our website (via cookies and tracking technologies)
3. How We Use Your Information
We use your information to:
-
Process and deliver orders
-
Communicate with you about purchases or enquiries
-
Provide customer support
-
Send marketing communications (if you opt in)
-
Improve our products, services, and website experience
-
Comply with legal obligations
4. Disclosure of Information
We may share your information with:
-
Payment processors and financial institutions
-
Shipping and logistics providers
-
IT and website service providers
-
Marketing platforms (for email and advertising)
We do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure payment processing and restricted access to personal data.
6. Cookies and Tracking Technologies
Our website uses cookies to:
-
Enhance user experience
-
Analyse website traffic
-
Personalise content and advertising
You can choose to disable cookies through your browser settings.
7. Access and Correction
You have the right to:
-
Request access to the personal information we hold about you
-
Request corrections if your information is inaccurate or outdated
To do so, please contact us using the details below.
8. Marketing Communications
You may opt out of receiving marketing emails at any time by:
-
Clicking the “unsubscribe” link in our emails, or
-
Contacting us directly
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Changes to This Policy
We may update this Privacy Statement from time to time. Any changes will be published on our website with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Statement or how your data is handled, please contact us:
Email: support@saltwaterandsun.com
Business Name: Saltwater and Sun
Location: Gold Coast, Australia
By using our website, you consent to the terms of this Privacy Statement.