Privacy Statement

Effective Date: 31st March 2026

Saltwater and Sun (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect the following types of personal information:

Name and contact details (email address, phone number)
Billing and payment information
Shipping and delivery details
Purchase history
Website usage data (via cookies and analytics tools)
Any information you provide through enquiries, forms, or customer support

2. How We Collect Information

We collect personal information when you:

Make a purchase through our website
Subscribe to our mailing list
Contact us via email or social media
Participate in promotions, surveys, or events
Browse our website (via cookies and tracking technologies)

3. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you about purchases or enquiries
Provide customer support
Send marketing communications (if you opt in)
Improve our products, services, and website experience
Comply with legal obligations

4. Disclosure of Information

We may share your information with:

Payment processors and financial institutions
Shipping and logistics providers
IT and website service providers
Marketing platforms (for email and advertising)

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure payment processing and restricted access to personal data.

6. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance user experience
Analyse website traffic
Personalise content and advertising

You can choose to disable cookies through your browser settings.

7. Access and Correction

You have the right to:

Request access to the personal information we hold about you
Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

8. Marketing Communications

You may opt out of receiving marketing emails at any time by:

Clicking the “unsubscribe” link in our emails, or
Contacting us directly

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Changes to This Policy

We may update this Privacy Statement from time to time. Any changes will be published on our website with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Statement or how your data is handled, please contact us:

Email: support@saltwaterandsun.com
Business Name: Saltwater and Sun
Location: Gold Coast, Australia

By using our website, you consent to the terms of this Privacy Statement.