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Effective Date: 31st March 2026

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At Saltwater & Sun, we want you to love your purchase. If something isn’t quite right, we’re here to help.

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Returns Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

• Be unworn, unused, and unwashed

• Be in original packaging

• Have all original tags attached 

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For hygiene reasons:

• Swimwear must have the hygiene sticker intact

• Swimwear without the hygiene seal or tags cannot be returned

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Non-Returnable Items

We cannot accept returns for:

• Items worn, washed, or damaged after delivery

• Items without original tags or packaging

• Swimwear without hygiene stickers

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Refunds

Once your return is received and inspected:

• Approved returns will be refunded to your original payment method

• Please allow 5–10 business days for the refund to appear in your account

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 Return Shipping

• Customers are responsible for return shipping costs

• We recommend using a tracked shipping service, as we are not responsible for lost returns

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How to Start a Return

To initiate a return, please contact us at:
Email: support@saltwaterandsun.com   

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Include:

• Your order number

• The item(s) you wish to return

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We’ll provide you with return instructions.

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Faulty or Incorrect Items

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If you receive a faulty or incorrect item, please contact us within 7 days of delivery so we can resolve this for you as quickly as possible.

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