Returns Policy

Effective Date: 31st March 2026

At Saltwater & Sun, we want you to love your purchase. If something isn’t quite right, we’re here to help.

Returns Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

Be unworn, unused, and unwashed
Be in original packaging
Have all original tags attached

For hygiene reasons:

Swimwear must have the hygiene sticker intact
Swimwear without the hygiene seal or tags cannot be returned

Non-Returnable Items

We cannot accept returns for:

Items worn, washed, or damaged after delivery
Items without original tags or packaging
Swimwear without hygiene stickers

Refunds

Once your return is received and inspected:

Approved returns will be refunded to your original payment method
Please allow 5–10 business days for the refund to appear in your account

Return Shipping

Customers are responsible for return shipping costs
We recommend using a tracked shipping service, as we are not responsible for lost returns

How to Start a Return

To initiate a return, please contact us at:
Email: support@saltwaterandsun.com

Include:

Your order number
The item(s) you wish to return

We’ll provide you with return instructions.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of delivery so we can resolve this for you as quickly as possible. Faulty items and shipping costs will be fully refunded.